Frequently Asked Questions

This Agreement was last modified on 30th April 2019.

What Payment Methods Are Available?

Big Value Shop accepts all major debit/credit cards including E-wallets and online bank transfers.

How Long Will it Take To Get My Package?

It takes 1-2 days for processing, 4-6 days to get your item.

How Do I Track My Order?

  1. At the bottom of the Big Value shop’s home page, you will see ‘Track Your Order’ option, hit that button.
  2. Enter your ‘order ID’ and ‘billing email,’ and then Click on ‘Track’ option.

How Do I Place an Order?

For placing your order, follow the instructions:

  1. Choose the item you would like to purchase.
  2. Check the availability and other applicable options.
  3. Now, tap on ‘Add to cart’ and then hit the ‘view cart’ button.
  4. Under the ‘Cart’ page, press on ‘Proceed to checkout.’
  5. Give your billing details, and then tap on ‘Place order.’

How Should I to Contact if I Have Any Queries?

You can call or WhatsApp on +918708758707 or/and leave a message under the ‘contact us’ page. (Working Hours- Monday to Sunday: 9am-9pm).

Do I Need an Account to Place an Order?

No! It is not compulsory. Though it’s recommended as the signed-in user gets a convenient & fast service and obtains high security.

How Can I Cancel My Order?

To cancel your order, please call on +918708758707. You can also leave a message for cancelling your purchased order by visiting ‘contact us’ page.